Communications In the Cloud Blog

Any technical outage puts a significant dent in your organization’s productivity, costing you thousands of dollars. Although some disasters and outages cannot be prevented, it is critically important to shield your company and get services back up and running ASAP. Read on for 5 tips to help you plan ahead and minimize the effects of outages on your voice communications and business.

Mike Hensgen joined the S-NET team to work for an organization more closely aligned with his values. He deeply enjoys learning about his clients’ unique business challenges and proposes simple, creative technical solutions to help companies grow and thrive.

If your small business has expanded to multiple locations, chances are that your staff relies on lower bandwidth internet access to connect to business critical applications and databases. You or your IT staff may be struggling to keep all the different…

Alex Fayn founded S-NET Communications in 2006 with the mission to provide companies large and small with quality customer service and cutting-edge cloud communication solutions. He is a problem-solver at heart, loves being the hero and has grown S-NET into a…

Most businesses like yours rely on VoIP phone systems, cloud data storage, video conferencing and a host of online multimedia collaboration tools to drive efficiency and communicate. But with the ever-increasing bandwidth needs of these applications, finding the right internet connections…

Tuesday, May 15th 2018 was a memorable day in our company’s history: S-NET acquired Strategic Telecommunications to expand our footprint and empower a wider range of clients with the cloud-based business solutions they need to grow and thrive. The transition will…

Office 365 SharePoint workflow automations developed for our team’s unique needs have completely revolutionized how we do business here at S-NET. This customized solution helped streamline our processes from Sales and Customer Onboarding to Billing and Technical Support. We are very…

SharePoint wizard Dmitri Plotnikov completely transformed S-NET’s operations with his customized workflow management automations. Compelled by his impressive work, we are now rolling out an Office 365 SharePoint Migration and Development offering to our clients. When Dmitri is not revolutionizing businesses…

We have heard from many of our clients that maintaining healthy connections, opening and pushing trouble-tickets toward resolution and managing ISPs can easily turn into a full time job, putting a significant burden on IT departments and organizational resources. We are…

Most contact center managers know that sophisticated call center software can help them measure performance metrics or track agents down to the minute. But few know that they can increase employee engagement and reduce call center turnover with the same technology….

At one point in time, S-NET’s SD-WAN guru used to pride himself in playing 9 different musical instruments. Now he spends his days troubleshooting complex customer issues, maintaining and upgrading S-NET’s core infrastructure, and evaluating, testing and deploying new technologies. Read…

In the last several years we have seen a major shift in the data center. Reliance on IaaS (Infrastructure as a Service) providers like Azure, AWS (Amazon Web Services) or Google Cloud has become more widespread than ever. The limited lifespan,…

Many new S-NET clients know Jorge as their primary point of contact during the onboarding process. Our fast evolving Project Manager has a passion for efficiency, cares deeply about fulfilling promises, and spends much of his free time dancing the Bachata….

Although a heightened awareness of cybersecurity is becoming the new norm, many companies are struggling to secure their data in the face of increasingly sophisticated threats like phishing scams, ransomware, malware and botnets. According to the ITRC, the number of data…

If you’ve ever called our technical support team with a question, you probably talked with Ron Mangune, our superstar Technical Support Engineer. Ron works out of S-NET’s Manila office, and doesn’t let the tropical paradise of the Philippine islands distract him…

Winter is here. If you live in an area that experiences snow storms, chances are that these disruptions adversely affect your organization’s efficiency at least a few days of the year. Adopting a technology-driven approach keeps your team connected and can go a long way in safeguarding your business from the damaging effects of unexpected downtime.

With the growing number of business apps eating through bandwidth at an unprecedented rate, protecting vital UC (Unified Communications) tools can easily turn into a hefty challenge for most network administrators. SD-WAN offers a simple, elegant solution that provides reliable network…

Wrapping up an SD-WAN channel event a couple of weeks ago with S-Net’s closest partners, I reflected on how rapidly the market for cloud based technologies is changing, and the enormous impact of customers on the direction of its growth. It is hard to believe that the SD-WAN technology that barely earned its place in IT in 2015 has now matured into a solution ready for a major shift toward enterprises unifying their networks on their own terms. With their wide range of locations, connection types and business needs, companies seem to increasingly invest in SD-WAN as a service managed by carrier-agnostic providers with a wide portfolio of offerings.

By Alex Fayn, Co-Founder & CEO I have seen first-hand how improving collaboration across a business and changing how employees relate to their workplace can accelerate business growth. According to a white paper by UNC Kenan-Flagler Business School, making collaboration an…

Samira started at S-NET in 2016, when she transitioned from the manufacturing industry into a fast-paced, hi-tech environment. Read on to find out what makes her tick. What is your educational background? I earned my Bachelor of Science and Master of…

For teamwork to be effective in a mobile era, businesses need to change their practices and adopt new technologies that enable employees to collaborate efficiently from anywhere and any device. Here at S-NET we have always believed in the transformative power…

Here at S-NET 2017 has been our best year yet. Our hard work was rewarded with dramatic growth as we widened our product portfolio, upgraded our infrastructure, onboarded numerous new clients, initiated exciting collaborations, and expanded our team. These are the 5 things we have done that contributed most to our success.

In the last few decades, phone systems have become ubiquitous and indispensable to conducting business. While voice communications requirements may differ significantly from organization to organization, it is impossible to ensure streamlined internal collaboration and efficient customer relations without one. And…

S-NET’s very own VoIP Engineer, Greg Winiarski received his bachelor’s degree in Network Technology from DePaul University, and served as a Manager and Lead Technician at a start-up computer and mobile device repair store before joining S-NET’s team in May of…

As you may have heard – and probably experienced – Comcast’s internet service saw a massive nationwide outage on Monday starting at 12pm CST. While service was restored after 90 minutes, Down Detector, a website monitoring outages, received as many as…

September has been a great month here at S-Net Communications, with exciting collaborations and new product launches on the horizon. But the clear highlight of the month was our participation in the Vistage Executive Summit of Chicago as a Silver Sponsor…

There’s no denying it: MPLS networks are on their way out – they just can’t keep up with the changes in the way we do business today. They are expensive, time consuming and complicated to install, and most importantly, they do…

S-Net Partners with SD-WAN Innovator, Versa Networks, to Provide a Comprehensive Cloud Solution for Easily Manageable, Secure and High-Quality Voice and Data Communications. Characterized by scattered office locations and a more dispersed workforce than ever before, modern enterprises and SMBs face…

Poor telecommunication systems are going to kill your business. Ask any business owner and they’ll tell you how crucial communication is to their processes and ultimately, their success. It’s a foundation from which all other integrated pieces and people function out…

In 2016, companies continue looking to the Cloud to streamline their communication efforts. With incredible functionality, resourcefulness, and many other benefits, workers and consumers dream for modern tools and services that can make their lives easier. Cloud communication systems are one…

Creating a solid team in any call center environment can be a major task on supervisors & upper management. One of the biggest challenges on the rise for many companies is turnover ratios & the high cost of attrition. When faced…

What do you know about net neutrality? It is an issue that has been in the headlines lately, as well as something that our policymakers in Washington have debated back and forth via the Federal Communications Commission.   Net neutrality is…

Fiber internet is a type of technology dependent on fiber optics. Current statistics show that more than 10 million homes across the country use fiber optic internet. Instead of traditional copper coaxial cables, fiber internet uses fiberglass cables containing three parts:…

Maintaining good internet service can be difficult depending on where you live. In particular, those in rural areas often struggle to establish and keep good internet service. Dropped signals, slow uploading, and other problems are common. However, certain improvements in technology,…

Today’s businesses rely increasingly on high speed internet. Online shopping and other services are fast, convenient, and usually reliable. As with all new technology, however, there have been challenges. Business owners and their customers are now commonly the victims of spyware,…

Data breaches can cost companies millions of dollars, as well as drive customers right out the door and to a competitor. It is very important to invest in personnel and software that can mitigate the risk of becoming a victim of…